Please use the links and search function at left to navigate our Knowledge Base. We offer a comprehensive explanation of the various tax items and elements to lodge your tax return online. We also answer the most commonly asked questions about our services and about tax lodgement in general.
Other Support Options
If you cannot find the answers to your questions in our Knowledge Base, you may contact us for one-on-one assistance from our tax professionals. For personalized help and advice regarding your tax return, we recommend that you register an account on our site and log in. Before you submit your tax return, you can contact our customer service team during select hours through the Live Chat system. After submitting a tax return, you can send us a message through the Contact Us section of your Status Page. Whether or not you have registered an account or submitted a return, you may still contact us by phone (during regular business hours) or email. The phone and email contact details are available on the Support page.